Responsible Gaming
Gaming Should Be Entertainment
Pokies and online gaming should only be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. Playing should be fun, and you should never gamble with money you cannot afford to lose. Set strict limits and stick to them.
Age Verification
You must be at least 18 years of age to participate in gaming activities in Australia. We strictly enforce age verification to protect minors. If you are under 18, please do not use this service.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling more to try to win back money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money intended for essential expenses (rent, bills, food)
- Feeling anxious or irritable when not gambling
- Spending more time and money on gambling than intended
- Failed attempts to reduce or stop gambling
- Borrowing money to finance gambling
- Neglecting work, family, or social responsibilities due to gambling
- Using gambling to escape stress, anxiety, or depression
- Lying to others about the extent of your gambling
Self-Help Tools
Most gaming platforms offer responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a cap on how much you're willing to lose
- Reality Checks: Receive pop-up reminders of how long you've been playing and how much you've spent
- Time Limits: Set maximum session durations
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts
- Account Cooling-Off: Take a mandatory break from gaming activities
Use these tools proactively to maintain control of your gaming habits.
Support Organizations & Resources
If you or someone you know needs help, the following organisations provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and self-help resources for problem gambling
- Lifeline Australia: 13 11 14 — 24/7 crisis support
- Beyond Blue: 1300 224 636 — Support for mental health and gambling-related distress
United Kingdom
- GamCare: www.gamcare.org.uk — Free support and self-help resources
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Education and support resources
United States
- National Council on Problem Gambling: www.ncpgambling.org — 1-800-522-4700 (24/7 helpline)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): — Nationwide support for problem gambling
Take Action Today
If you believe you have a gambling problem, please reach out for help immediately. Seeking support is a sign of strength, not weakness. Professional counsellors are available to help you at any stage of problem gambling. The sooner you seek help, the sooner you can regain control of your life.
Remember: gambling should always be fun. If it's not, help is available.